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About M5 Networking

Two decades of keeping Arizona businesses running.

Duane Gordon established M5 in 2004 and was the sole employee. Today M5 Networking supports clients across the Phoenix metro area and surrounding communities — with the same promise about how we treat people.

Our story

One technician, one principle, and a business built on both.

Whether your business relies on a single computer or a complex network, we understand how important it is that your system operates reliably — every minute of every day.

Our engineers and technicians design solutions that keep your systems functional, efficient and safe from intruders or damage. Over 25 years of hands-on IT support experience has taught us what actually holds up in a working office — and what doesn't.

Every technician we send to your site is background-checked and drug-screened, with more than 10 years of IT experience behind them. When you succeed, we succeed.

M5 technicians working through a support issue together

2004

The year M5 was established

25+

Years of IT support experience

10+

Years of experience per technician

PHX

Metro area and surrounding communities

“If our service is fair to you and fair to us, we will both be happy.”

Duane Gordon, founder

M5 Networking provides high quality service at a fair price, and adapts its own practices to keep up with the latest technology.

Fair to you, fair to us

The principle the business was founded on in 2004 still decides how we quote, what we recommend and what we turn down.

We work on computers, we work with people

You get plain language and a straight answer — including when the answer is that you don't need to buy anything.

Tailored, because no two offices match

Every situation is unique, so we shape support around how your business actually operates instead of a fixed package.

Security treated as a default

Up-to-date practices, background-checked technicians and configurations that keep intruders and damage out.

What you can expect

An IT department, not a vendor.

We value the relationships we have with our clients. Here is what that looks like in practice.

  • A real person on the phone during business hours
  • Remote help first, on-site visits when the job needs hands
  • Recommendations sized to your budget and your growth plans
  • Backups and security configured so you're covered before something happens
  • Clear explanations — no jargon used to justify an invoice

Serving the Phoenix metro area and surrounding communities. Office hours: Mon – Fri, 8:00am – 5:30pm (closed Saturday & Sunday).

Start a conversation

Let's look at your network.

Call us and describe what's slowing your business down. We'll tell you honestly what it takes to fix it — and what it costs.