Skip to content

Services

Network support and maintenance for small businesses.

Day-to-day IT support for your network, servers and workstations — remote when that's fastest, on-site when it needs hands. Think of it as an IT department you don't have to hire.

(480) 664-0802Free IT assessment

What's included

Network Support & Maintenance from M5 Networking.

  • Help desk for every user and device you run
  • Proactive monitoring and maintenance
  • Remote sessions and on-site visits
  • Updates and patching planned around your working hours
  • Troubleshooting for hardware and software problems
  • One team that already knows how your network is built

Why ongoing support beats break-fix

Most outages in a small office start as something small: a full disk, a failing switch, an update that never installed. Proactive maintenance catches those early, so problems get fixed on a quiet Tuesday instead of in the middle of your busiest day.

How we work with you

When something goes wrong you call one number and talk to a technician, not a queue. Most issues are solved remotely while you stay on the line. If hardware, cabling or a server is involved, we schedule a visit and finish the job in person. Office hours are Monday to Friday, 8:00am to 5:30pm.

A good fit for

Who this is for.

  • Small offices and professional practices
  • Growing teams without an in-house IT hire
  • Businesses tired of being told to 'just reboot it'

Getting started

Four steps from first call to steady network.

01 · You call or writeTell us what hurts: downtime, slow machines, an aging server, a move, or phones you can't trust.
02 · We assess the networkWe look at your servers, workstations, backups, network and security as one system, then explain what we found.
03 · You approve a planClear scope and honest pricing. No surprises, no long list of things you didn't ask for.
04 · We keep it runningOngoing support, monitoring and maintenance — remote first, on-site when the work needs hands.

Areas we serve

Across the Phoenix metro area.

Based in Gilbert, supporting small businesses across the Phoenix metro area and surrounding communities since 2004.

IT support in GilbertIT support in MesaIT support in ChandlerIT support in TempeIT support in ScottsdaleIT support in Phoenix

Not sure this is what you need?

Describe the problem in plain language and we'll tell you honestly what it takes to fix it — and what it costs.

(480) 664-0802Request an assessment